Support
Secure deposits and withdrawals
Fund your live trading accounts easily with multiple payment methods and 24/6 support.
Transfer funds quickly and securely
All clients' money is safely held in segregated bank accounts under FSA rules and will never be used for any other means.
24/6 support
Get help from market experts in 6 languages.
Protected deposits
Your money is kept in segregated accounts with trusted Tier 1 banks.
Many ways to pay
There are lots of ways to fund your trading account, including debit/credit cards, eWallets and more.
Credit cards
| Payment Method | Accepted Currencies | Our Fees | Processing Times |
|---|---|---|---|
| VISA | USD, JOD | $0 |
Deposits: Instant Withdrawals: 1-2 working days |
| Mastercard | USD, JOD | $0 |
Deposits: Instant Withdrawals: 1-2 working days |
| Equiti Prepaid Card | USD, JOD | $0 |
Deposits: Instant Withdrawals: Instant |
Bank transfers
| Payment Method | Accepted Currencies | Our Fees | Processing Times |
|---|---|---|---|
| Local or international bank wire transfer | USD, GBP, EUR, AED, SAR, JOD, JPY, AUD, BHD, BWP, BGN, CAD, CHF, CNY, CZK, DKK, GHS, HKD, HRK, HUF, KES, KWD, MUR, MXN, NZD, NOK, OMR, PNL, QAR, RON, RUB, SEK, SGD, THB, TND, TRY, UGX, ZAR |
Deposits: $0 Withdrawals: USD$30 |
Deposits: 1-5 working days Withdrawals: 1-3 working days |
e-Wallets
| Payment Method | Accepted Currencies | Our Fees | Processing Times |
|---|---|---|---|
| SKRILL | USD, GBP, EUR, AED, BRL, COP, SAR |
Deposits: $0 Withdrawals: 1% up to USD$30 |
Deposits: Instant Withdrawals: 1-2 working days |
| Neteller | USD, BRL, EUR, GBP, AED, COP, MXN |
Deposits: $0 Withdrawals: 1% up to USD$30 |
Deposits: Instant Withdrawals: 1-2 working days |
| SenhorMoney (Brazil only) | USD |
Deposits: $0 Withdrawals: 1% up to USD$30 |
Deposits: Instant Withdrawals: 1-2 working days |
Crypto wallets
| Payment Method | Accepted Currencies | Our Fees | Processing Times |
|---|---|---|---|
| Crypto wallets | USDT, BTC, ETH |
Deposits: $0 Withdrawals: 1% up to USD$500 |
Deposits: Instant Withdrawals: 1 working day |
Local solutions
| Payment Method | Accepted Currencies | Our Fees | Processing Times |
|---|---|---|---|
|
Log in to your portal to see available solutions including: Mobile Money Cash Payments Online Wire Transfers QR Code Payments |
Various | Solution dependent | Solution dependent |
Although we do not charge for transfers, please be aware your Credit Card, Bank, eWallet or Crypto Wallet provider may have charges that apply. If the payment is made in a currency other than your original currency, your provider may charge an exchange rate according to their conversion rate.
Read our Payment Terms & Conditions
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